Last name: First name: Date of birth:      Place of residence: Nationality: Mobile: E-mail:   Website:

Briedé Roxanne 18-10-1985 Barendrecht Dutch 0031 (0)6 – 3943 1255 info@RB-Finance.nl www.RB-Finance.nl

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As a result of experiences at companies like Heineken, Lekkerland, Campina, etc. I’m used to work with large customer accounts containing a diversity of cases where follow-up and collection activities are necessary.

The entire Credit Management process containing credit limits and –blocks, posting payments, reconcile payment and dunning have been encountered. More complex circumstances with back logs, false clearings and changing processes have increased the challenge.

I’m result driven and “less talk, more work” is certainly applied to me. My curiosity makes me constantly strive for more efficiency and a higher output. I have a fairly direct approach but in a nice way and a little self-minded. 

At this moment I’m working as a self-employed entrepreneur (freelancer) and would gladly like to introduce myself in person.

Work experiences:

Daikin Airconditioning Netherlands BV, at Capelle aan den IJssel
10/2011 – 01/2012
Sales Support Engineer

• Creating quotations on daily basis (CRM & SAP);
• Customer contact and providing information by phone;
• Cooperation with the possible process optimizations;
• Creating Purchase Orders (Accounts Payable);
• Checking purchase invoices.

Daikin Airconditioning Netherlands BV, at Capelle aan den IJssel
07/2011 – 09/2011
Credit controller

• Cleaning up backlogs;
• Suggest and implement possible process improvements;
• Dispute management, registration of complaints;
• Dunning of customers;
• Maintaining contacts with the Account Managers;
• Due items reporting.

Heineken, at Zoeterwoude-Rijndijk
06/2010 – 06/2011
Accounts Receivable officer

• Cleaning up backlogs;
• Creating files for collections;
• Maintaining contracts with the collection agency’s;
• Reconcile and clear received payments;
• Dispute management, registration of complaints;
• Dunning of customers;
• Analyzing and releasing of credit blocks;
• Advising related to (internal) credit limits;
• Maintaining contacts with the Account Managers;
• Maintaining contacts with European Horeca Finances (EHF);
• Due items reporting.

Lekkerland Nederland BV, at Son
10/2009 – 06/2010
Accounts Receivable officer

• Cleaning up backlogs;
• Creating files for collections;
• Maintaining contracts with the collection agency’s;
• Reconcile and clear received payments;
• Dispute management, registration of complaints;
• Dunning of customers;
• Analyzing and releasing of credit blocks;
• Advising related to (internal) credit limits;
• Maintaining contacts with the Account Managers;
• Due items reporting.

FrieslandCampina, at Amersfoort
06/2009 – 09/2009
Accounts Receivable officer

• Cooperation and startup of new processes related to the migration of Friesland Foods and Campina;
• Reconcile and clear received payments;
• Dispute management, registration of complaints;
• Dunning of customers;
• Maintaining contacts with the Account Managers;
• Due items reporting.

Campina, Cheese, Butter & Valess, at Tilburg
02/2009 – 05/2009
Accounts Receivable officer

• Reconcile and clear received payments;
• Processing received cheque payments;
• Dispute management, registration of complaints;
• Dunning of customers;
• Maintaining contacts with the Account Managers;
• Due items reporting.

Centraal Administratie Kantoor (CAK)-Ministerie van Financiën, at Den Haag
11/2008 – 01/2009
Accounts Receivable officer

• Reconcile and clear received payments;
• Dispute management, registration of complaints;
• Dunning of customers;
• Maintaining contacts with the Account Managers;
• Due items reporting.

Accon (AVM), at Arnhem
08/2008 – 11/2008
Accounts Receivable officer

• Processing and clearing of bank statements;
• Dispute management, registration of complaints;
• Dunning of customers;
• Maintaining contacts with the Account Managers;
• Creating credit notes;
• Creating accept gyro’s.

Ultimoo/Solvence, at Woerden
07/2008 – 08/2008
Dunning employee

• Dunning of customers;
• Creating customer files for history registration;
• Maintaining contact with customers;

Police Department Rotterdam Rijnmond, at Rotterdam
02/2006 – 07/2008
Agent

• Serve and protect;
• Witness interrogations;
• Creating files;
• Several police tasks (arrests, supervision at events, etc.);
• Setting up and organizing several (traffic) checks;
• Providing briefings;
• Several activities at Bureau of Criminal Investigation Department.

Videoland, at Vlaardingen
04/2004 – 02/2006
Assistant Store Manager

• Daily managent at the store during absence of the Store Manager;
• Maintaining contact with suppliers and customers;
• Purchasing of goods;
• Administrative tasks;

Videoland,at Vlaardingen
01/2002 – 04/2004
Employee

• Reception activities;
• Overall general activities.

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